Licence Class: Class 1, Class 2
CPD Allocation: 1 Hour
CPD Category: Elective
CPD Learning Area: Property Practice (strata and community management)
Sponsored by:
Method of Delivery: This is a Webinar (On-Demand), available to be watched and the assessment completed at your convenience, on the SCA e-Learning Platform any time before the end of the CPD Year (23 March 2021 – 22 March 2022).
Course Format:
- Recorded Webinar
- Online Assessment
Presenters:
- Daniel Borin, StrataMax
- Kieran Spink, Strata Title Management
Topic Overview
This topic will assist participants in making the most out of technology in a post-COVID-19 world. This session will look at the different ways in which strata management has changed since the impact of COVID-19. Various ways of conducting meetings will be explored.
In addition to meetings, it is important that strata managers continue to engage with technology, ensuring that documentation is easier to issue to owners and communication portals are explored to better interact with owners and occupants.
Learning Outcomes
Participants will gain an understanding of:
- How to use strata technology effectively
- Electronic meeting platforms such as Zoom or Microsoft Teams
- Pre-meeting electronic voting
- In-meeting voting applications
- Polling and special resolution calculations when simultaneously conducting electronic meetings
How to outline processes prior to meetings to ensure their smooth implementation
Assessment Delivery and Certificates
Assessments are multiple-choice. Access to assessments is provided to students on the SCA e-Learning Platform.
Upon successful completion of assessments, students will receive their Certificates via email, and can download them from the SCA e-Learning Platform at their convenience.
Education Terms and Conditions can be found in our Education Handbook.
Licence Class: Class 2
CPD Allocation: 1 Hour
CPD Category: Elective
CPD Learning Area: Workplace Health & Safety (WH&S)
Sponsored by:
Method of Delivery: This is a Webinar (On-Demand), available to be watched and the assessment completed at your convenience, on the SCA e-Learning Platform any time before the end of the CPD Year (23 March 2021 – 22 March 2022).
Course Format:
- Recorded Webinar
- Online Assessment
Presenters:
- Marianna Hogan, Strata Choice
- Peter Brisbane, Strata One
Topic Overview
Strata Management is a challenging but rewarding industry. This session will focus on the tips, suggestions and how to build resilience and how to sustain strong mental health in a challenging industry.
Resilience is the process of adapting well in the face of adversity or significant sources of stress and it is important to adapt to the environment. An outcome of attending this session will be to identify ways in which resilience can be built over time to maintain your mental health.
Mechanisms for individuals to maintain their mental health will be explored, such as:
- Talking about how you feel to those you trust
- Keeping active whilst still working
- The importance of eating well
- Keeping in touch with those who support you
- Scheduling regular breaks throughout the working year
- Caring and supporting your colleagues.
Learning Outcomes
Participants will gain an understanding of:
- How to build resilience
- How to sustain strong mental health in a challenging industry
- How to identify ways in which resilience can be built over time to maintain mental health
- Mechanisms to maintain mental health
- Mental health management with work from home
Assessment Delivery and Certificates
Assessments are multiple-choice. Access to assessments is provided to students on the SCA e-Learning Platform.
Upon successful completion of assessments, students will receive their Certificates via email, and can download them from the SCA e-Learning Platform at their convenience.
Education Terms and Conditions can be found in our Education Handbook.
Licence Class: Class 1
CPD Allocation: 1 Hours
CPD Category: Business Skills
CPD Learning Area: Business Practices, Management & Governance
Sponsored by:
Method of Delivery: This is a Webinar (On-Demand), available to be watched and the assessment completed at your convenience, on the SCA e-Learning Platform any time before the end of the CPD Year (23 March 2021 – 22 March 2022).
Course Format:
- Recorded Webinar
- Online Assessment
Presenters:
- Luis Fleita, Stratafy
- Shweta Ranawat, Jamesons Strata Management
Topic Overview
Establishing robust policies and procedures surround data collection and storage is important, this session will cover the legalities of such and how to appropriately educate employees to adhere to the rules of the business and the law.
Resources will be made available that can be used as a guideline for business practice.
Learning Outcomes
Participants will gain an understanding of:
- How to establish and maintain policies and procedures to protect business and client data
- What data and documentation are available for a standard document search pursuant to Sections 182 and 183 of the Strata Schemes Management Act 2015
- Application of APP guidelines.
Assessment Delivery and Certificates
Assessments are multiple-choice. Access to assessments is provided to students on the SCA e-Learning Platform.
Upon successful completion of assessments, students will receive their Certificates via email, and can download them from the SCA e-Learning Platform at their convenience.
Education Terms and Conditions can be found in our Education Handbook.
Licence Class: Class 1, Class 2
CPD Allocation: 1 Hours
CPD Category: Elective
CPD Learning Area: Legislation & Compliance
Sponsored by:
Method of Delivery: This is a Webinar (Live) held via Zoom, and the assessment completed at your convenience, any time before the end of the CPD Year (23 March – 22 March), on the SCA e-Learning Platform.
Course Format:
- Webinar (Live)
- Online Course
- Online Handout
- Online Assessment
Presenters:
- Colin Grace, Grace Lawyers
- James Stewart, Altitude Body Corporate and Management Services
Topic Overview
As legislation evolves, it is important for Licence holders to stay abreast of changes in the industry. These changes may include updates to the Strata Schemes Management Act, Community Land Management Act, cladding compliance, and fire certification to name a few. These sessions will be cover recent updates to enable participants to be well-informed on the changes that may affect their portfolio(s).
The landscape for fire compliance changed in 2020 with the implementation of the Competent Fire Safety Practitioner Accreditation Scheme.
The treatment of Aluminium Composite Panels (ACP) has evolved since it was first identified as an issue because of the Grenfell fire in London and locally in the Lacrosse fire in Melbourne. Initially reporting mechanisms via state run registration regimes were launched, followed by various products being banned in NSW where the core comprised of more than 30% polyethylene (PE).
Learning Outcomes
Participants will gain a basic understanding of:
- Recent legislative changes affecting the strata industry
- What to expect from the Community Land Management Act 2020
- The changes that have occurred with implementation of the Competent Fire Safety Practitioner Accreditation Scheme
- How to find accredited contractors using the Fire Protection Association Australia (FPAA) online register
- How cladding effected buildings are being managed to adhere to local council removal orders
Strata Portal & OBC compliance requirements
Assessment Delivery and Certificates
Assessments are multiple-choice. Access to assessments is provided to students on the SCA e-Learning Platform.
Upon successful completion of assessments, students will receive their Certificates via email, and can download them from the SCA e-Learning Platform at their convenience.
Education Terms and Conditions can be found in our Education Handbook.
Licence Class: Class 1 & Class 2
CPD Allocation: 1 Hours
CPD Category: Compulsory
CPD Learning Area: Short-term Rental Accommodation Code of Conduct
Sponsored by
Method of Delivery: This is a Webinar (Live) held via Zoom, and the assessment completed at your convenience, any time before the end of the CPD Year (23 March – 22 March), on the SCA e-Learning Platform.
Course Format:
- Webinar (Live)
- Online Course
- Online Handout
Online Assessment
Presenters:
- Steve Kier– Co-founder and CEO of Hotelesque
- Colin Grace– Partner Grace Lawyers
- Patrick van Oort– Strata Manager at Dynamic Property
Topic Overview
The objective of this topic is to provide an overview of the Short-term Rental Accommodation Code of Conduct (the STRA Code) which commenced on 18 December 2020.
On completion of this topic a person will be able to demonstrate competency in the identified learning outcomes.
Learning Outcomes
A person who demonstrates competency in this topic will be able to identify the main changes introduced by the STRA Code, including but not limited to:
- The objectives of the STRA Code
- the industry participants covered, requirements for letting agents, facilitators, guests, letting agents and facilitators.
- How complaints must be dealt with under the STRA Code, including the role of Fair Trading, councils in enforcing planning laws, and the role of the Police in enforcing criminal laws
Compliance and enforcement powers available to Fair Trading for breaches of the Code and penalties for non-compliance
Assessment Delivery and Certificates
Assessments are multiple-choice. Access to assessments is provided to students on the SCA e-Learning Platform.
Upon successful completion of assessments, students will receive their Certificates via email, and can download them from the SCA e-Learning Platform at their convenience.
Education Terms and Conditions can be found in our Education Handbook.
Licence Class: Class 1 & Class 2
CPD Allocation: 1 Hours
CPD Category: Compulsory
CPD Learning Area: COVID-Safe Business
Sponsored by
Method of Delivery: This is a Webinar (Live) held via Zoom, and the assessment completed at your convenience, any time before the end of the CPD Year (23 March – 22 March), on the SCA e-Learning Platform.
Course Format:
- Webinar (Live)
- Online Course
- Online Handout
- Online Assessment
Presenters:
- Paul Kingsman, Sydney Regional Manager, Strata Title Management
- Patrick Rush, Senior Manager, Strata Title Management
Topic Overview
The objective of this topic is to provide an overview of how to ensure property industry workplaces are COVID Safe. Content delivered through this course will reflect relevant COVID-19 workplace health and safety Guidelines published by SafeWork Australia at https://nsw.gov.au/covid-19/safe-workplaces.
On completion of this topic a person will be able to demonstrate competency in the identified learning outcomes.
Learning Outcomes
A person who demonstrates competency in this topic will have knowledge of:
- Coronavirus symptoms and how to manage individuals showing symptoms in the workplace
- SafeWork Australia COVID-19 workplace health and safety Guidelines
- Common methods businesses should adopt to reduce the spread of coronavirus
- Where and how to complete a COVID-19 Safety Plan
- Public health requirements for conducting auctions
Assessment Delivery and Certificates
Assessments are multiple-choice. Access to assessments is provided to students on the SCA e-Learning Platform.
Upon successful completion of assessments, students will receive their Certificates via email, and can download them from the SCA e-Learning Platform at their convenience.
Education Terms and Conditions can be found in our Education Handbook.
Licence Class: Class 1 & Class 2
CPD Allocation: 1 Hour
CPD Category: Compulsory
CPD Learning Area: Defects & the RAB Act 2020
Sponsored by
Method of Delivery: This is a Webinar (Live) held via Zoom, and the assessment completed at your convenience, any time before the end of the CPD Year (23 March – 22 March), on the SCA e-Learning Platform.
Course Format:
- Webinar (Live)
- Online Course
- Online Handout
Online Assessment
Presenters:
- Sheldon Garcia, Partner – Construction & Infrastructure Group (HWL) (lawyers)
- Nick Hudson, Partnership Development Manager – RICS
- Andrew Tunks – Strata Manager and LD Director at Net Strata
Topic Overview
The objective of this topic is to provide an overview of the Strata Building Bond and Inspections Scheme, as well as an overview of the changes introduced as part of the Residential Apartment Buildings (Compliance and Enforcement Powers) Act 2020 (RAB Act). On completion of this topic a person will be able to demonstrate competency in the identified learning outcomes.
Learning Outcomes
A person who demonstrates competency in this topic will have knowledge of:
- The Strata Building Bond and Inspections Scheme, its role, purpose, and requirements.
- When, as an agent, a building bond may impact their work.
- The RAB Act, including:
- building work covered by the Act
- The meaning of “serious defect”
- Prohibition and stop work orders
- Fair Trading’s broader investigative powers
- Building rectification orders
The penalties for non-compliance in the Act.
Assessment Delivery and Certificates
Assessments are multiple-choice. Access to assessments is provided to students on the SCA e-Learning Platform.
Upon successful completion of assessments, students will receive their Certificates via email, and can download them from the SCA e-Learning Platform at their convenience.
Education Terms and Conditions can be found in our Education Handbook.
Licence Class: Class 1
CPD Allocation: 1 Hour
CPD Category: Business Skills
CPD Learning Area: Trust Accounting Principles & Audit Requirements
Sponsored by:
Method of Delivery: This is a Webinar (On-Demand), available to be watched and the assessment completed at your convenience, on the SCA e-Learning Platform any time before the end of the CPD Year (23 March 2021 – 22 March 2022).
Course Format:
- Recorded Webinar
- Online Assessment
- Online Assessment
Presenters:
- Peter Dawkins, Kelly + Partners
- Roderick Smith, The Strata Collective
Topic Overview
Trust accounting principles, legislation and audit requirements will be explored, including some common pitfalls to avoid.
Learning Outcomes
Participants will gain an understanding of:
- Relevant legislation relating to trust accounting
- Practical examples of audit requirements
- Tips on how to best facilitate client scheme audits and trust account audits
Understanding audit scopes & different scopes for different title
Assessment Delivery and Certificates
Assessments are multiple-choice. Access to assessments is provided to students on the SCA e-Learning Platform.
Upon successful completion of assessments, students will receive their Certificates via email, and can download them from the SCA e-Learning Platform at their convenience.
Education Terms and Conditions can be found in our Education Handbook.
Licence Class: Class 1 & Class 2
CPD Allocation: 1 Hour
CPD Category: Elective
CPD Learning Area: Property Practice (strata and community management)
Method of Delivery: This is an Online (e-Learning) session, available to be watched and the assessment completed at your convenience, on the SCA e-Learning Platform any time before the end of the CPD Year (23 March 2021 – 22 March 2022).
Course Format:
- Online Course
- Online Handout
- Online Assessment
Topic Overview
A detailed overview of the Who’s Responsible Guide for strata managers.
Learning Outcomes
Participants will gain an understanding of:
- Common property
- Definitions
- By Laws
- Boundary’s
- Legislative requirements governing By Laws
- Who’s Responsible General Guidelines
Education Terms and Conditions can be found in our Education Handbook.
Licence Class: Class 1, Class 2
CPD Allocation: 1 Hour
CPD Category: Elective
CPD Learning Area: Property Practice (strata and community management)
Method of Delivery: This is a Webinar (On-Demand), available to be watched and the assessment completed at your convenience, on the SCA e-Learning Platform any time before the end of the CPD Year (23 March 2021 – 22 March 2022).
Course Format:
- Recorded Webinar
- Online Assessment
Presenters:
Topic Overview
A guide to the administration of large strata schemes and the management of owners’ meetings.
- Meetings: Overview
- Managing meetings: The objectives of a Strata Managers
- Managing increased numbers of attendees
- Meeting management
- Running the meeting
- Tenant committee members
- The importance of an Asset Management / Capital Works Plan
- Large contract administration
- Working together with Facilities Managers
- Common property leasing
- Managing Community Schemes and their Associations
Learning Outcomes
Participants will gain an understanding of:
- How to run meetings of large schemes
- Documentation required for meetings
- Clear delineation between motions – ordinary, special, and unanimous resolutions
- Requirements for the chairperson
- An overview of finances around Large schemes, and levies
Assessment Delivery and Certificates
Assessments are multiple-choice. Access to assessments is provided to students on the SCA e-Learning Platform.
Upon successful completion of assessments, students will receive their Certificates via email, and can download them from the SCA e-Learning Platform at their convenience.
Education Terms and Conditions can be found in our Education Handbook.
Licence Class: Class 1, Class 2
CPD Allocation: 1 Hour
CPD Category: Elective
CPD Learning Area: Property Transaction Legal Requirements
Sponsored by:
Method of Delivery: This is a Webinar (On-Demand), available to be watched and the assessment completed at your convenience, on the SCA e-Learning Platform any time before the end of the CPD Year (23 March 2021 – 22 March 2022).
Course Format:
- Recorded Webinar
- Online Assessment
Presenters:
- Matthew Jenkins, Bannermans Lawyers
- Robert Crosbie, Waratah Strata
Topic Overview
Strata management companies must establish procedures to check that their panel of contractors have appropriate Insurances and certificates/licences to undertake the work to which they are being engaged for.
Often conflicts arise from time to time whereby a contractor which is being considered for work at a scheme may be related or a close friend of a Strata Committee member or agent.
Asking simple questions as noted below may highlight any potential issues:
- Is the contractor licensed?
- Are the insurances up to date?
- Are their insurances applicable for the work involved?
- Do they have the appropriate licence or certification for the job at hand? IE. A confined space permit for the servicing of a detention pit and pump.
- What experience do they have?
- Is there a conflict of interest?
- Is there a relationship that needs to be disclosed?
This topic will cover legislative compliance relating to the selection of contractors for client schemes.
Learning Outcomes
Participants will gain an understanding of:
- The basic processes which must be undertaken prior to engaging a contractor on behalf of a scheme
- The legal and ethical obligations for all parties involved in the decision making and contractor selection process
- Workers comp obligations
Managing to ensure no employee entitlements
Assessment Delivery and Certificates
Assessments are multiple-choice. Access to assessments is provided to students on the SCA e-Learning Platform.
Upon successful completion of assessments, students will receive their Certificates via email, and can download them from the SCA e-Learning Platform at their convenience.
Education Terms and Conditions can be found in our Education Handbook.
Licence Class: Class 1, Class 2
CPD Allocation: 1 Hour
CPD Category: Elective
CPD Learning Area: Property Transaction Legal Requirements
Sponsored by:
Method of Delivery: This is a Webinar (On-Demand), available to be watched and the assessment completed at your convenience, on the SCA e-Learning Platform any time before the end of the CPD Year (23 March 2021 – 22 March 2022).
Course Format:
- Recorded Webinar
- Online Assessment
Presenters:
- Jessica Bates, Grace Lawyers
- Jessica Kaye, Jamesons Strata Management
Topic Overview
Strata Managing Agents are vital in assisting owners in their transition into and out of strata schemes. This session will focus on the legal requirements of owners pursuant to the Strata Schemes Management Act 2015 and the Conveyancing Act 1919.
In addition, this session will highlight where agents can improve their communication for owners buying into strata schemes.
Suggestions for agency improvement around the issuance of introduction packs and notifications to new owners will also be part of this session.
Learning Outcomes
Participants will gain an understanding of the property transaction process, particularly around the following sections of the Strata Schemes Management Act 2015:
- Section 22 – What is included in a ‘Strata Interest Notice’ and how agencies should be dealing with the receipt of the same
- Sections 182/183 – The legal requirements in relation to strata record inspection (strata search) and how to facilitate the process in a post-COVID19 world
- Section 184 – What must be included in a ‘Strata Information Certificate’ and to facilitate the process.
Attendees will also understand the property transaction process as outlined in the Conveyancing Act 1919 and how strata managers can assist the process.
Assessment Delivery and Certificates
Assessments are multiple-choice. Access to assessments is provided to students on the SCA e-Learning Platform.
Upon successful completion of assessments, students will receive their Certificates via email, and can download them from the SCA e-Learning Platform at their convenience.
Education Terms and Conditions can be found in our Education Handbook.
