All members of our Strata Manager Chapter are ‘PROFESSIONAL STRATA MANAGERS’.

SCA (NSW) strives to ensure that all strata manager members are able to deliver

services to the public that are of the highest professional and ethical standard.


Benefits of SCA (NSW) Education

Updated CPD and PSS Requirements:

SCA (NSW) PSS Requirements

Attention all agents and assistant agents! We have updated our Professional Standards Scheme (PSS) requirements to help you excel in your careers.

As a Class 1 agent, you are now required to complete 3 hours of compulsory PSS hours, as well as an additional 6 hours of elective PSS hours, for a total of 9 hours.

Class 2 agents are required to complete 3 hours of compulsory PSS hours, and an additional 3 elective PSS hours, for a total of 6 hours.

Assistant agents must complete 2 hours of compulsory PSS hours, and an additional 1 hour of elective PSS hours, for a total of 3 hours. 

Elective PSS hour can be earned through webinars, conventions or external CPD activities.

NSW Fair Trading Continuing Professional Development (CPD) Requirements

Licensees-in-Charge training plan

From 23 March 2023, Licensees-in-Charge are required to develop and maintain a training plan for all employed agents, inclusive of CPD.

Changes for Class 1 and 2 Agents 

You must complete 4 hours of training on compulsory topics relevant to the class of licence you hold each CPD year. This is an increase from 3 hours of compulsory topics required in previous years.

You are no longer required to complete electives or business skills topics, provided the compulsory topics are delivered in an interactive environment.

Compulsory topics must be delivered by a training provider approved by the Property Services Commissioner. The list of approved providers has changed.

Compulsory topics must be delivered in:

  • a face-to-face interactive training environment – maximum 40 attendees, or
  • an interactive webinar – maximum 25 attendees, and
  • include an assessment activity.

If you are unable to complete 4 hours of CPD training in an interactive environment, you may complete a minimum of 10 hours of CPD by online module as an alternative. This must include all compulsory topics relevant to your licence category, plus your choice of other training to make up a total of 10 hours. Licensees-in-charge must have all CPD training detailed in the training plan for the agency, and this may be made up of topics most relevant to you.

We have provided a list of suggested topics for training providers to deliver to any licensee who wants or needs to do more than the 4 hours of compulsory topics.

Assistant Agent 
There are no changes for Assistant Agents. You are still required to complete at least 3 units each CPD year from a valid Certificate IV qualification that is required for the issue of a Class 2 Agent licence.

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