Licence Class: Class 1
CPD Allocation: 1 Hour
CPD Category: Elective
CPD Learning Area: Risk Management (occupancy risk)
Sponsored by:
Method of Delivery: This is a Webinar (On-Demand), available to be watched and the assessment completed at your convenience, on the SCA e-Learning Platform any time before the end of the CPD Year (23 March 2021 – 22 March 2022).
Course Format:
- Recorded Webinar
- Online Assessment
Presenters:
- Colin Grace, Grace Lawyers
- Rina Kumar, Bright & Duggan
Topic Overview
Participants will gain an understanding of:
- The types of common defects found in strata schemes (examples provided)
- The difference between what is classified as a major vs minor (non-major) defect
- Home Warranty Insurance and when it applies to a scheme
- Limitation periods for the lodgement of legal proceedings
- Building Bond Scheme (Part 11)
Learning Outcomes
Assessments are multiple-choice. Access to assessments is provided to students on the SCA e-Learning Platform.
Upon successful completion of assessments, students will receive their Certificates via email, and can download them from the SCA e-Learning Platform at their convenience
Assessment Delivery and Certificates
Assessments are multiple-choice. Access to assessments is provided to students on the SCA e-Learning Platform.
Upon successful completion of assessments, students will receive their Certificates via email, and can download them from the SCA e-Learning Platform at their convenience.
Education Terms and Conditions can be found in our Education Handbook.
Licence Class: Class 1
CPD Allocation: 1 Hour
CPD Category: Business Skills
CPD Learning Area: Industrial Relations & Human Resource Management
Sponsored by:
Method of Delivery: This is a Webinar (On-Demand), available to be watched and the assessment completed at your convenience, on the SCA e-Learning Platform any time before the end of the CPD Year (23 March 2021 – 22 March 2022).
Course Format:
- Recorded Webinar
- Online Assessment
- Online Assessment
Presenters:
- Damien Excell, Bright & Duggan
- Bradley Wood, Netstrata
Topic Overview
This session explores employee rights and employer responsibilities guided by Fair Work Australia and relevant Modern Awards. You will receive general employment law best practice, relevant guidelines and where to locate tools and information. Performance management trends will be examined, as well as what the basic rights and responsibilities of employees are in the property industry. Attendees will be provided the resources to understand performance management processes, including probation period management through to the drafting and management of a performance plan for underperforming
Learning Outcomes
Participants will gain an understanding of:
- Key HR best practices
- How to onboard and manage employees for success, ensuring that new starters become long term assets to your business
- How to deal with different leave types including personal leave.
Understand performance management processes
Assessment Delivery and Certificates
Assessments are multiple-choice. Access to assessments is provided to students on the SCA e-Learning Platform.
Upon successful completion of assessments, students will receive their Certificates via email, and can download them from the SCA e-Learning Platform at their convenience.
Education Terms and Conditions can be found in our Education Handbook.
Licence Class: Class 1
CPD Allocation: 1 Hour
CPD Category: Business Skills
CPD Learning Area: Industrial Relations & Human Resource Management
Sponsored by:
Method of Delivery: This is a Webinar (On-Demand), available to be watched and the assessment completed at your convenience, on the SCA e-Learning Platform any time before the end of the CPD Year (23 March 2021 – 22 March 2022).
Course Format:
- Recorded Webinar
- Online Assessment
Presenters:
- Rebecca Henwood, Smarter Communities
- Kylie Vitale, Jamesons & Associates
Topic Overview
Motivating employees to succeed is important, establishing robust key performance indicators along with reward and recognition programs will be examined so that participants can consider for their own businesses.
Learning Outcomes
Participants will gain an understanding of:
- How to establish robust KPIs for employees
- Monitoring and measuring employee output
- Reward and recognition programs that work
Assessment Delivery and Certificates
Assessments are multiple-choice. Access to assessments is provided to students on the SCA e-Learning Platform.
Upon successful completion of assessments, students will receive their Certificates via email, and can download them from the SCA e-Learning Platform at their convenience.
Education Terms and Conditions can be found in our Education Handbook.
Licence Class: Class 1
CPD Allocation: 1 Hour
CPD Category: Elective
CPD Learning Area: Workplace Health & Safety (WH&S)
Sponsored by:
Method of Delivery: This is a Webinar (On-Demand), available to be watched and the assessment completed at your convenience, on the SCA e-Learning Platform any time before the end of the CPD Year (23 March 2021 – 22 March 2022).
Course Format:
- Recorded Webinar
- Online Assessment
Presenters:
- Christa Lenard, Kingston Reid
- Kirsten Terry, PICA Group
Topic Overview
This session explores how Principals can approach the identification, consultation and ongoing management of employees experiencing mental health issues whilst observing relevant employment law considerations. From an employer’s perspective, the management of mental health issues in the workplace can present a significant challenge – balancing empathy and consideration for individuals with the commercial need to mitigate impacts on colleagues and customers and ensure service continuity.
Learning Outcomes
Participants will gain an understanding of:
- Mental health vs mental illness
- Managing stress leave and ongoing absences
- Managing performance issues when an employee has declared stress or other mental health complications
- Independent medical examinations and fitness for work
- Workers compensation considerations
- Termination of employment
Assessment Delivery and Certificates
Assessments are multiple-choice. Access to assessments is provided to students on the SCA e-Learning Platform.
Upon successful completion of assessments, students will receive their Certificates via email, and can download them from the SCA e-Learning Platform at their convenience.
Education Terms and Conditions can be found in our Education Handbook.
Licence Class: Class 1, Class 2
CPD Allocation: 1 Hours
CPD Category: Elective
CPD Learning Area: Property Practice (strata and community management)
Method of Delivery: This is a Webinar (On-Demand), available to be watched and the assessment completed at your convenience, on the SCA e-Learning Platform any time before the end of the CPD Year (23 March 2021 – 22 March 2022).
Course Format:
- Recorded Webinar
- Online Assessment
Presenters:
Facilitator:
- Olivera Ferguson, Strata Plus,
Panelists:
- Sara Rathborne, NABERS
- Brent Clarke, Wattblock, Sustainability Winner 2018
- Gary Sharma, National Facilities
Topic Overview
- Why does sustainability matter?
- What does sustainability mean in the context of a strata scheme?
- Who is responsible for sustainability?
Learning Outcomes
Participants will gain an understanding that sustainability ensures all resources are finite-economic, societal, and environmental, understand resourced used now should not compromise future generations, be able to identify and implement reduction in energy and materials, and demonstrate financial benefits to the strata scheme.
Assessment Delivery and Certificates
Assessments are multiple-choice. Access to assessments is provided to students on the SCA e-Learning Platform.
Upon successful completion of assessments, students will receive their Certificates via email, and can download them from the SCA e-Learning Platform at their convenience.
Education Terms and Conditions can be found in our Education Handbook.
Licence Class: Class 1, Class 2
CPD Allocation: 1 Hour
CPD Category: Elective
CPD Learning Area: Elective – Marketing and Quality Control
Sponsored by:
Method of Delivery: This is a Webinar (On-Demand), available to be watched and the assessment completed at your convenience, on the SCA e-Learning Platform any time before the end of the CPD Year (23 March 2021 – 22 March 2022).
Course Format:
- Recorded Webinar
- Online Assessment
Presenters:
- Andrew Tunks, Netstrata
- Tanya Manyan, PICA Group
Topic Overview
Ensuring that a strata agency delivers what is promised when tendering for a site is important. This topic will highlight agency best practices for marketing and quality control.
Learning Outcomes
Participants will gain an understanding of:
- How to best position yourself to deliver on agreed service levels
- How to construct an appropriate management agency agreement for a scheme
- How to establish auditing and quality control metrics
- How to identify opportunities for agency improvement
- How to establish a robust feedback regime where clients can constructively suggest areas of improvement
Assessment Delivery and Certificates
Assessments are multiple-choice. Access to assessments is provided to students on the SCA e-Learning Platform.
Upon successful completion of assessments, students will receive their Certificates via email, and can download them from the SCA e-Learning Platform at their convenience.
Education Terms and Conditions can be found in our Education Handbook.
Licence Class: Class 1, Class 2
CPD Allocation: 1 Hour
CPD Category: Elective
CPD Learning Area: Ethics and Professional Responsibility
Sponsored by:
Method of Delivery: This is a Webinar (On-Demand), available to be watched and the assessment completed at your convenience, on the SCA e-Learning Platform any time before the end of the CPD Year (23 March 2021 – 22 March 2022).
Course Format:
- Recorded Webinar
- Online Assessment
Presenters:
- David Bannerman, Bannermans Lawyers
- Olivera Ferguson, Strata Plus
Topic Overview
Maintaining a high level of ethical standards is of utmost importance. The relationship between an Owners Corporation or Association and its Strata Managing Agent is one of “principal and agent” and is clearly a fiduciary relationship. A fiduciary duty exists where a person or company is required to put another person’s interests before their own. It arises from a relationship of trust and confidence, such as the relationship between agents and their principals. With this, managing agents must ensure that they appropriately disclose any form of commission received from contractors or suppliers, and equally declare any gifts given. Where a gift or commission effects an agent’s ability to act in the best interest of their client, this becomes an issue.
This session will highlight the key responsibilities of managing agents; both legal and ethical.
Best practice guidance will be given and the various legislative requirements in this space will be explained.
Learning Outcomes
Participants will gain an understanding of:
- Their fiduciary duty to their clients
- How to practically disclose of inform clients of any commissions, gifts, or potential conflicts of interest
Assessment Delivery and Certificates
Assessments are multiple-choice. Access to assessments is provided to students on the SCA e-Learning Platform.
Upon successful completion of assessments, students will receive their Certificates via email, and can download them from the SCA e-Learning Platform at their convenience.
Education Terms and Conditions can be found in our Education Handbook.
Licence Class: Class 1
CPD Allocation: 1 Hour
CPD Category: Elective
CPD Learning Area: Trust Accounting Principles & Audit Requirements
Sponsored by
Method of Delivery: This is a Webinar (On-Demand), available to be watched and the assessment completed at your convenience, on the SCA e-Learning Platform any time before the end of the CPD Year (23 March 2021 – 22 March 2022).
Course Format:
- Recorded Webinar
- Online Assessment
Presenters:
- Peter Dawkins, Kelly + Partners
- Anthony Montibeler, Norwest Strata
Topic Overview
This session will detail the basics of trust accounting including: the requirements for accounts pursuant to the Act, interpreting the balance sheet and key financial statements, dealing with GST and how to present financials to an Owners Corporation or Association.
A large part of a Strata Manager’s role is to manage the finances on behalf of their clients, equally, explaining the finances to owners requires skill. A demonstration of how to present an annual financial report will be part of this session, attendees will be able to take away key learnings to apply in their own role.
Learning Outcomes
Participants will gain an understanding of:
- How to interpret key financial reports that Strata Schemes and Associations must keep pursuant to Sections 92 and 99 of the Strata Schemes Management Act 2015 and Schedule 1, Part 4 of the Community Land Management Act 1989
- GST for Schemes and Associations, including what the threshold is for GST registration
- How to explain GST to clients
Assessment Delivery and Certificates
Assessments are multiple-choice. Access to assessments is provided to students on the SCA e-Learning Platform.
Upon successful completion of assessments, students will receive their Certificates via email, and can download them from the SCA e-Learning Platform at their convenience.
Education Terms and Conditions can be found in our Education Handbook.
Licence Class: Class 1, Class 2
CPD Allocation: 1 Hour
CPD Category: Elective
CPD Learning Area: Property Transaction & Legal Requirements
Method of Delivery: This is a Webinar (On-Demand), available to be watched and the assessment completed at your convenience, on the SCA e-Learning Platform any time before the end of the CPD Year (23 March 2021 – 22 March 2022).
Course Format:
- Recorded Webinar
- Online Assessment
Presenter:
Topic Overview:
- Replacement value: OC legal obligation to insure
- Importance of valuations
- Questions for the valuer; particularly if building sum insured reduced
- All parties must exercise duty of care
- Potential legal exposures: OBL or Strata manager if not referred to the OC for approval
- Partial loss vs total loss; no averaging clauses in residential strata insurance
- Unlimited legal liability, if shortfall in sum insured and a total loss
- Common property vs personal property; L&C for personal property and liability within the lot
Learning Outcomes:
Participants will gain an understanding of the legal obligations to ensure strata title properties, whose responsibility this is and how to identify and minimise any risks and/or legal exposure.
Assessment Delivery and Certificates
Assessments are multiple-choice. Access to assessments is provided to students on the SCA e-Learning Platform.
Upon successful completion of assessments, students will receive their Certificates via email, and can download them from the SCA e-Learning Platform at their convenience.
Education Terms and Conditions can be found in our Education Handbook.
Licence Class: Class 2
CPD Allocation: 1 Hour
CPD Category: Elective
CPD Learning Area: Property Practice (strata and community management)
Method of Delivery: This is an Online (e-Learning) session, available to be watched and the assessment completed at your convenience, on the SCA e-Learning Platform any time before the end of the CPD Year (23 March 2021 – 22 March 2022).
Course Format:
- Online Course
- Online Handout
- Online Assessment
Topic Overview
SCA (NSW) have developed a CPD course that is designed to assist Property Managers in understanding how owners’ corporations’ function and of course who is responsible for repair and maintenance, the owner/landlord or the owners’ corporation.
- Owners Corporation Meeting
- By-Laws & Renovations
- By-Laws, Mediation & Disputes
- Strata Plan Interpretation
- Building Management
Learning Outcomes
Participants will gain an understanding of:
- Meetings, AGMs, EGM’s, Voting methods,
- Service of notices < li>Motions and resolutions
- Proxies
- Quorums /Adjournments
- Voting
- The strata committee
- Bylaws and renovations
- Medication/ disputes
- Strata plan interpretations
- Responsibilities of the owner’s corporations
- Building Management / delegations/ observations
- Fire safety/ smoke alarms /window safety device’s/lifts /WHS/insurances
Assessment Delivery and Certificates
Assessments are multiple-choice. Access to assessments is provided to students on the SCA e-Learning Platform.
Upon successful completion of assessments, students will receive their Certificates via email, and can download them from the SCA e-Learning Platform at their convenience.
Education Terms and Conditions can be found in our Education Handbook.
Licence Class: Class 1 & Class 2
CPD Allocation: 1 Hour
CPD Category: Elective
CPD Learning Area: Workplace Health & Safety (WHS)
Method of Delivery: This is an Online (e-Learning) session, available to be watched and the assessment completed at your convenience, on the SCA e-Learning Platform any time before the end of the CPD Year (23 March 2021 – 22 March 2022).
Course Format:
- Online Course
- Online Handout
- Online Assessment
Topic Overview
- WHS Legislation
- WHS Meetings
- Risk Assessment and Risk Management
- WHS Training
- Annexures
Learning Outcomes
Participants will gain an understanding of:
- WH&S Legislation
- How to run WH&S Meetings
- How to perform a Risk Assessment and manage risk
- WH&S Training
Assessment Delivery and Certificates
Assessments are multiple-choice. Access to assessments is provided to students on the SCA e-Learning Platform.
Upon successful completion of assessments, students will receive their Certificates via email, and can download them from the SCA e-Learning Platform at their convenience.
Education Terms and Conditions can be found in our Education Handbook.
Licence Class: Class 1 & Class 2
CPD Allocation: 1 Hour
CPD Category: Elective
CPD Learning Area: Legislation & Compliance
Method of Delivery: This is a Webinar (On-Demand), available to be watched and the assessment completed at your convenience, on the SCA e-Learning Platform any time before the end of the CPD Year (23 March 2021 – 22 March 2022).
Course Format:
- Recorded Webinar
- Online Assessment
Presenter:
- David Bannerman, Bannermans Lawyers
Topic Overview
- Cladding
The NSW Cladding Task-force has investigated over 185,000 buildings and all apartments with aluminium and polystyrene cladding were required to register on an EPA website by 22 February 2019. This session covers the developments in the legal area, developments in the legal arena, practical steps for managers and the consequences for owners’ corporations.
- Fire Safety
An important part of a Managers roll is dealing with the fire safety measures for occupants of strata schemes. This session covers what managers need to know about the installation, certification, upgrades and AFSS (Annual Fire Safety Statements) for these measures.
Learning Outcomes
Participants will gain an understanding of:
Cladding
- An overview of the reforms
- An overview of the building products safety in 2017
- Disclosure of registration
- Main functions of the cladding task force
Fire safety
- Before construction
- During construction and up to completion
- Insurance and warranty issues
- Annual fire safety statements
- Upgrade orders
Assessment Delivery and Certificates
Assessments are multiple-choice. Access to assessments is provided to students on the SCA e-Learning Platform.
Upon successful completion of assessments, students will receive their Certificates via email, and can download them from the SCA e-Learning Platform at their convenience.
Education Terms and Conditions can be found in our Education Handbook.
