Strata stories: Managing a regional practice

City living is great. Everything at your fingertips, the world at your door but sometimes it would be great to escape the hustle and bustle and move to a quieter, regional location, wouldn’t it?

For some, this is a dream only held back by prejudices about jobs, facilities and opportunities, which they see as lacking in the regional areas. Michele Hemmings, principal of Exclusively Strata can easily dispel those myths.

Michele’s strata management agency is in Wagga Wagga, located in South Western NSW, half-way between Sydney and Melbourne, two and a half hours by car to Canberra, and three hours to the snowfields of NSW or Victoria.

“I manage 36 schemes with approximately 160 owners located in Wagga and in the surrounding towns of Tumut, Yass, Leeton and Young. The largest is 38 lots and the smallest, two, although I have a forthcoming new 98-lot scheme currently under construction,” Michele says.

Within the area there are approximately 700 schemes providing plenty of scope.

“My business has been operating for 12 years. There was a well-established real estate agency before I began, which still holds the predominance of schemes in the region.”

Apart from that real estate agency, there is also another strata agency operated by a former trainee of Michele’s.

When asked what challenges Michele and others like her might face, especially in accessing education, the answer was surprising.

“Educational providers such as SCA (NSW) offer distance training across the state so there are no challenges when it comes to CPD. The main difficulty is not having face-to-face contact with peers. It would be great to have someone else to chat with about issues and the new legislative changes.”

Some specialist strata insurance companies also offer in-house training in regional areas.

Challenges for Michele, and most likely other strata managers in regional areas, is finding staff to work in strata as there are myths in the community about strata living.

Another challenge is that legal advice is a little harder to find when located in rural NSW.

“Specialist strata lawyers are almost always in Sydney and time with them is difficult and expensive. However, I subscribe to the mailing lists of the big legal firms and gain knowledge about court rulings and acts presented through their newsletters and website blogs.”

Access to service providers such as insurers and tradespeople is not an issue. Wagga is NSW’s largest inland city which has a good supply of trades.

Michele says the best thing about living in Wagga is that it has a friendly sense of belonging – a real community spirit fostered by a solid commercial and civic core.

“The city offers everything from a University, manufacturing, army and air-force bases, quality private as well as public schools, sporting facilities, retail shopping centres, and easy parking.”

Michele says that Wagga Wagga’s town planners are looking to approve more medium density developments which will change the face of the city. There are some very exciting times ahead for strata management in that regional area.

Director profile: David Bannerman

Over the past few years the number of lawyers practicing in strata law has increased but there are only a handful of lawyers with the experience that David Bannerman has gained in that time.

Most SCA (NSW) members may know that David is an accredited property law specialist with the Law Society of NSW but may not realise that he also practices in property construction and development law. His experience spans the best part of 15 years and he has been principal of Bannerman’s Lawyers for the past 10.

When asked what the highlight of his career has been to date, David nominated three things: the successful operation of his law practice for 10 years; gaining LAW9000 certification; and becoming an accredited specialist.

One of David’s career passions is striving to be the best and most innovative. When the new strata laws were introduced, David set about putting together a Compliance Pack for strata managers, which was recently released. This innovative tool helps strata managers to be up to date on all the changes, with videos, documents and articles included.

David’s other passion, which ties in with innovation, is education and training. He likes nothing more than to present the latest legal developments to interested audiences. Most SCA (NSW) members are likely to have attended one of David’s presentations or read his articles which are regularly posted on the website.

David has also contributed greatly to the work SCA (NSW) has done with the NSW Government in getting the new strata laws over the line. Not only that but he has assisted with the education program and continues to do so as the new law changes take effect.

Right now, David believes that every part of the industry must adapt as there are over 400 changes to consider and apply, many with significant and innovative solutions to problems which will need to be road tested. As an example, he cites the new laws around collective sales and the 2% bond defects scheme.

If you’re new to the industry, David has some advice for you. He says it’s a growing area with many different services to be provided and if you know what you like and are good at it, give it a chance. The rewards and satisfaction of doing something you like can be immense.

If you ask him where he’d like to be in 10 years’ time, his answer is simple – pretty much where he is right now, but celebrating 20 years for the practice. A good goal for someone like David who has a genuine desire to provide ongoing information and assistance to the industry. Surely this is something we should all appreciate and admire.